Frequently Asked Questions

MyTownShowcase is a local business directory that helps patrons discover independent, locally owned businesses organized by community rather than by city. Each community page includes a map, business listings, local events, and a community forum.

Yes. Browsing listings, favoriting businesses, joining the forum, and creating a patron account are all free. Business owners can also create a Standard listing for free.

MyTownShowcase organizes businesses by community rather than by city. You can see the full, growing list of communities from the Browse Communities menu at the top of the homepage.

Use the search bar on the homepage to search by business name or community, browse the map, or pick your community from the Browse Communities menu to see every listing in that area.

These badges show a business's listing tier. Plus is earned for free by verifying a backlink badge on the business's own website. Pro and Premier are paid tiers that give a business a colored badge, a distinct map pin, and higher placement on community pages, and Premier also appears in the Premier Businesses section on the homepage.

Create a free patron account, then click the heart icon on any business listing to favorite it. You can view all your favorites from the account menu under My Favorites.

Yes. Signed-in patrons can upload photos to a business's page alongside the photos the owner has posted. Any photo can be reported if it's inappropriate, and reports are reviewed by an admin.

Every community page has an Events section listing upcoming happenings and a Forum where patrons and business owners can post and reply, each with its own dedicated page linked at the top of the community page.

Sign up for a free business owner account, then create a listing with your business's name, address, hours, and photos. New listings are reviewed by an admin before they go live.

Listings are reviewed by an admin, typically the same day. You can check your listing's status any time from My Listings in your account menu.

There are four tiers: Standard is free, Plus is free and earned by verifying a backlink badge, and Pro and Premier are paid. To request Pro or Premier, submit an upgrade request from your listing's dashboard page and an admin will follow up with details.

From your listing's dashboard page, copy the backlink badge code and add it to your business's website, linking back to your MyTownShowcase listing. Then click Verify, and your listing is automatically upgraded to Plus once the link is found.

Yes. When creating or editing your listing, you can select every community your business serves, and it will appear on each of those community pages.

Go to My Listings in your account menu, select your business, and update any field. Changes to a published listing go live immediately without needing re-approval.

Use the Contact Support page to send us a message. You'll get a ticket number and a confirmation email, and we'll reply to that same address.

Both are linked in the footer at the bottom of every page, alongside Contact Support.